What sewage cleanup involves
Sewage is Category 3 water — it carries bacteria and viruses, and it's handled as a health hazard, not a mess.
The affected area gets contained so it doesn't spread through the house. Anything porous the water touched — carpet and pad, drywall above the waterline, insulation, often baseboards — comes out and is disposed of. What stays gets cleaned and disinfected. Then it's dried, with moisture readings taken until the structure is back to normal, which takes days. Rebuilding comes after, not before.
If it came up in a lower floor or went under the house, the crawl space or basement needs the same treatment as the rooms above it.
Both toilets won't flush and one of them is bubbling. Is that the main line?
Probably something past the individual drains — in the side sewer or the district's line. When more than one fixture backs up at once, the problem is usually downstream of all of them. Stop using water and call your sewer district; they'll check whether it's their side.
There's sewage backing up into our shower. Can we still use the other bathroom?
Not until the blockage is cleared. Every drain in the house empties into the same line, so water run anywhere can come up at the lowest opening — often a shower or floor drain. Using the other bathroom usually makes the backup worse.
Our basement bathroom is basically flooded with it. Can we clean it up ourselves?
A small, contained overflow from a toilet is one thing. Sewage across a floor is another: it soaks into porous materials, and those usually have to come out, not be wiped down. Without protective equipment and the right disinfectants, it's a health risk, and anything left wet grows mold within days.
I have a leak in my septic line under the house. Who do I call?
The line from the house to the tank is private, so it's a plumber or septic contractor for the pipe, not the sewer district. If it's been leaking under the floor, the crawl space needs cleaning and drying too — sewage under a house doesn't dry out on its own.