Burien water damage restoration, answered any hour
Burst pipes, ceiling leaks, flooded crawl spaces, sewage in the house. One call reaches licensed and insured restoration pros working across Burien, from Seahurst to Boulevard Park.
Answered 24/7, including nights and holidaysLicensed and insured local prosNo obligationThe call is free
Who to call first
It depends where the water is coming from.
Clean water — a pipe, a ceiling, a water heater
Water from a supply line, a burst pipe, a leaking water heater or a ceiling that's started dripping. Shut off the water at the main if you can do it safely. If there's water anywhere near outlets or the electrical panel, stay out of that room and call.
If both toilets won't flush, a floor drain is backing up, or something's bubbling up in the shower, call your sewer district first. They'll check whether the blockage is in their line or yours. Valley View Sewer District says homeowners have paid contractors to clear blockages that turned out to be in the district's own pipes.
Once you know where the blockage is, cleaning up what came into the house is a restoration job. That's when to call us.
Standing water out first, then drying. Pumps and extractors take the bulk; air movers and dehumidifiers stay until moisture readings are back to normal, which usually takes days, not hours. A floor that looks dry can still be wet underneath.
A stain that wasn't there yesterday, a drip that started a little while ago, a soft spot that looks like it might give. The ceiling is where the water ended up, not where it started. The source gets found and stopped before anything is patched.
Water coming through a wall or up through a floor with no obvious source. Cold snaps catch pipes in exterior walls and unheated crawl spaces. Every minute the water stays on, it spreads further into subfloor and insulation. The pipe itself is a plumber's job; the water it let out is ours.
Flooded basement and crawl space cleanup — Burien, WA
Pump-out, extraction, and drying below the house. Crawl-space water often goes unnoticed until there's a smell or the floor above starts to feel different.
Category 3 water — a health hazard, not just a mess. Contaminated materials come out, surfaces get sanitized, the space gets dried. Call your sewer district first to find out whose line is blocked; the cleanup inside is the same either way.
Mold follows water that was never fully dried. In a wet Puget Sound winter it doesn't take long. Containment, removal, and fixing the moisture that caused it — otherwise it comes back.
Most of Burien's homes went up in the decades after the Second World War. A house that age has usually had some of its plumbing replaced and some not, and it's rarely obvious which until something gives.
Drainage you own
In Burien, the drainage on your lot is yours to maintain — roof downspout drains, driveway drains, and any private pipe up to the point it connects to the city's system. In some neighborhoods those private lines cross neighbors' yards. When one fails in a heavy storm, the water goes to the lowest building nearby.
In North Burien, the city replaced one such line — a pipe carrying stormwater through the backyards of several homes that had caused significant flooding — with a new storm drain along 21st Ave SW and SW 119th Street.
Boulevard Park
The City of Burien spent several years working on chronic flooding in Boulevard Park, where rain drains through a largely private system west of Des Moines Memorial Drive. Some homes there were still on aging septic systems, and floodwater sitting over drain fields caused them to fail — so floodwater there could be contaminated, not just rainwater. The sewer district has since been extending public sewer into the area, and the city's drainage work near South 124th Street finished in early 2026.
Across Burien and nearby
Burien neighborhoods including Seahurst, Gregory Heights, Shorewood, Three Tree Point, Manhattan, Boulevard Park, North Burien and Downtown.
It backed up in our house last night. Who do I call first?
Your sewer district — the numbers are in the table above. They'll tell you whether the blockage is in their line or in your side sewer. Either way, the sewage that came into the house needs professional cleanup, and that's the call to us. Keep people and pets out of the affected area until then.
Our ceiling is dripping and it just started. What should we do before someone gets here?
Turn off the water to the house if you can find the main. Put a bucket under the drip and move anything valuable out from under it. If the ceiling is sagging or has a soft spot, keep people out from underneath — a ceiling holding water can come down. Don't turn on lights or fans in that ceiling.
I can't find the water shut-off. What now?
It's usually where the supply line enters the house — a crawl space, a garage, near the water heater, or an outside wall. If you still can't find it, call us and we'll talk you through where to look. Burien is served by five different water providers; the City of Burien's utilities page shows which one serves your address.
Is the call free?
Yes. Calling costs nothing and there's no obligation. The restoration company will explain its charges before any work starts.
Will insurance cover it?
It depends on the policy and on the cause. Sudden events like a burst pipe are handled differently from gradual leaks, and sewer backup coverage is often a separate add-on. Photograph everything before it's moved, call your insurer early, and don't wait for approval to start drying — delay is what turns a repair into a rebuild.