Water damage restoration in Federal Way, WA
A pipe that let go overnight, a ceiling stain spreading after a week of rain, a drain backing up — in a house, a condo or an apartment anywhere in Federal Way, one call reaches licensed and insured restoration pros, any hour.
Call (206) 813-080541 inches
It comes off roofs and driveways, and has to go somewhere.
The city maintains its storm drains, ponds and pipes.
Much of the rest — the drainage on your lot, and sometimes a pond or pipe shared with your neighbors — is private.
Who maintains the drainage in your subdivision
In Federal Way, drainage on private property is the owner's to maintain — unless the city has formally taken it over. That includes the pipes and catch basins on your own lot.
Older subdivisions add a wrinkle. If a drainage pond, swale or pipe serves several lots and the subdivision plat doesn't say who looks after it, the city's rules put that responsibility on the homeowners' association. If there isn't one, it falls to the owners of the lots it serves.
That matters when water keeps getting into a crawl space or garage after heavy rain. If the cause is a shared facility nobody has been maintaining, fixing it may be a job for the HOA or the neighbors together. Your plat, or the city's Surface Water Management team, can tell you which.
What's already inside needs drying out now, whoever turns out to be responsible for the drain.
Water and sewer: call Lakehaven, not the city
The City of Federal Way doesn't run the water or sewer. Lakehaven Water and Sewer District does — it began as a sewer district in 1956, decades before Federal Way became a city in 1990.
Lakehaven Water and Sewer District — (253) 941-1516, any hour
Call it to report a sewer backup, overflow or smell, or a broken water or sewer main. Outside business hours, follow the instructions on the recording and the district's response staff are paged.
Lakehaven doesn't do plumbing repairs. A broken pipe on your side of the meter, or a blockage in the side sewer between your house and the main, is yours to fix — a plumber for the pipe, and a sewage cleanup for anything that came up into the house.
If a pipe bursts and you can't shut it off
Shut off your main valve if you can find it. If you can't, or it won't turn, call Lakehaven — the district says it can help when a broken pipe in the house can't be stopped at the meter. Then call us for the water that's already out.
The water needs extracting and drying before it gets into the subfloor and walls, and a burst pipe usually means a wall or ceiling needs opening too.
What we handle in Federal Way
Water in a Federal Way home?
Call (206) 813-0805. Answered any hour. The call is free, and there's no obligation.